{"id":3257,"date":"2019-04-17T13:17:05","date_gmt":"2019-04-17T13:17:05","guid":{"rendered":"http:\/\/qtechuae.com\/safi-crafts\/?page_id=3257"},"modified":"2019-05-20T12:01:27","modified_gmt":"2019-05-20T12:01:27","slug":"frequently-asked-question","status":"publish","type":"page","link":"https:\/\/safi-crafts.org\/ar\/frequently-asked-question\/","title":{"rendered":"FREQUENTLY ASKED QUESTION"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1556102721887{background-image: url(http:\/\/qtechuae.com\/safi-crafts\/wp-content\/uploads\/2019\/04\/03-1-1.jpg?id=3823) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column]<div id=\"la_divider69f4f21ee1498\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69f4f21ee1498'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:15px;md:20px;&quot;}' ><\/div>\n<div id=\"la_divider69f4f21ee183f\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69f4f21ee183f'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:50px;&quot;}' ><\/div>\n<div id=\"la_heading_69f4f21ee1d75\" class=\"la-headings text-center\"><div class=\"js-el subheading-tag la-unit-responsive font-weight-600\" style=\"color:#ffffff\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_69f4f21ee1d75 .subheading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;xlg:48px;lg:40px;md:36px;sm:30px;xs:26px;&quot;,&quot;line-height&quot;:&quot;xlg:58px;lg:50px;md:45px;sm:40px;xs:36px;&quot;}' ><p>FREQUENTLY ASKED QUESTION<\/p>\n<\/div><\/div>\n<div class=\"la-breadcrumbs text-color-white\">\n    <\/div><div id=\"la_divider69f4f21ee212d\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69f4f21ee212d'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:20px;md:20px;&quot;}' ><\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;3\/4&#8243;]<div id=\"la_heading_69f4f21ee229a\" class=\"la-headings text-left\"><h2 class=\"js-el heading-tag la-unit-responsive\" style=\"color:#776f6f;font-family:Raleway;font-weight:500;font-style:normal\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_69f4f21ee229a .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:28px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >FREQUENTLY ASKED QUESTION<\/h2><\/div>\n[vc_tta_accordion c_icon=&#8221;&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-sort-desc&#8221; add_icon=&#8221;true&#8221; title=&#8221;- Who are the designers?&#8221; tab_id=&#8221;1555506793394-619f0412-e297&#8243;][vc_column_text]The women of Safi Crafts have worked alongside local and international designers to fine tune their beautiful handicrafts. They have inspired new designs and work to ensure that the pieces are produced in line with current fashion and lifestyle trends.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-sort-desc&#8221; add_icon=&#8221;true&#8221; title=&#8221;- Who does the money go to?&#8221; tab_id=&#8221;1555506793419-7037e5bf-5052&#8243;][vc_column_text]100% of the proceeds derived from the sale of Safi Crafts\u2019 products are enjoyed by the Ghor el Safi Women\u2019s Association.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-sort-desc&#8221; add_icon=&#8221;true&#8221; title=&#8221;- How can I place an order? &#8221; tab_id=&#8221;1555507090930-d056865a-c08d&#8221;][vc_column_text]To place an order, customers should create an account. Once logged in, customers can add the desired items to their cart and check out when finished.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-sort-desc&#8221; add_icon=&#8221;true&#8221; title=&#8221;- What are the payment terms and delivery time?&#8221; tab_id=&#8221;1555507127994-577403df-2460&#8243;][vc_column_text]The women of Safi Crafts will deliver the items ordered directly to customers and should be provided with cash payment upon receipt. Depending on volume, orders can take between 1-7 days to be delivered.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-sort-desc&#8221; add_icon=&#8221;true&#8221; title=&#8221;- Will there be imperfections in the items?&#8221; tab_id=&#8221;1555507159361-87448877-48cb&#8221;][vc_column_text]Each item is produced by hand with the utmost care, by the women of Safi Crafts. Due to the small batches of natural dyes produced, there may be some variation in shades.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-caret-down&#8221; add_icon=&#8221;true&#8221; title=&#8221;- What is the policy surrounding returns and refunds?&#8221; tab_id=&#8221;1555507161646-8a5c96e1-2254&#8243;][vc_column_text]If you are not satisfied with your order for whatever reason ( wrong size, different color than expected etc), your purchase will be refunded in full within 3 days of receipt, minus the delivery fees.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-caret-down&#8221; add_icon=&#8221;true&#8221; title=&#8221;- How have the women developed their wide range of skills?&#8221; tab_id=&#8221;1555507264963-8bfd1d7d-c717&#8243;][vc_column_text]Since 2013, the Association has received noteworthy support. Generously supported by Drosos Foundation until 2013 under a project implemented by UNESCO, the women of Safi Crafts have received extensive training and have equipped themselves with a multitude of skills. Some of these trainings have focused on agriculture, management, accounting, sewing, dyeing, customer relations and social media.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-sort-desc&#8221; add_icon=&#8221;true&#8221; title=&#8221;- Will the natural color of my item fade over time? &#8221; tab_id=&#8221;1555507332306-68e93117-f21d&#8221;][vc_column_text]Safi Crafts uses color-fast dyes on all of their pieces. If washed properly, the color of your piece will not experience fading.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-sort-desc&#8221; add_icon=&#8221;true&#8221; title=&#8221;- How do I take care of my new piece? &#8221; tab_id=&#8221;1555507360943-0e97566f-360b&#8221;][vc_column_text]It is recommended that all items be washed by hand in warm water and hung to dry.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-caret-down&#8221; add_icon=&#8221;true&#8221; title=&#8221;- Is there are men\u2019s collection? &#8221; tab_id=&#8221;1555507893947-24931fd0-3894&#8243;][vc_column_text]Yes. The women of Safi Crafts are able to produce specific items for men and boys, upon request.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div id=\"la_heading_69f4f21ee2616\" class=\"la-headings text-left\"><h2 class=\"js-el heading-tag la-unit-responsive\" style=\"color:#776f6f;font-family:Raleway;font-weight:500;font-style:normal\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_69f4f21ee2616 .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:28px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >ABOUT US<\/h2><\/div>\n<div id=\"la_icon_boxes_69f4f21ee297d\" class=\"la-sc-icon-boxes wpb_content_element icon-type-normal icon-pos-default icon-style-simple ib-link-box vc_custom_1558353619524\">\n    <div class=\"icon-boxes-inner\"><div class=\"box-heading-top\"><div class=\"box-icon-heading\"><div class=\"box-icon-inner type-icon\"><div class=\"wrap-icon\"><div class=\"box-icon box-icon-style-simple\"><span><i class=\"fa fa-caret-right\"><\/i><\/span><\/div><\/div><\/div><\/div><div class=\"box-heading\"><div class=\"h5 js-el la-unit-responsive icon-heading\" style=\"color:#929191\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_icon_boxes_69f4f21ee297d .icon-heading'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:14px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >SAFI CRAFTS STORY<\/div><\/div><\/div><div class=\"box-contents\"><\/div><a href=\"https:\/\/safi-crafts.org\/safi-crafts-story\/\">SAFI CRAFTS STORY<\/a><\/div>\n<\/div>\n<span data-la_component=\"InsertCustomCSS\" class=\"js-el hidden\">#la_icon_boxes_69f4f21ee297d.la-sc-icon-boxes .wrap-icon .box-icon span{line-height:20px;font-size:20px;width:20px;height:20px}<\/span>\n<div id=\"la_icon_boxes_69f4f21ee2c73\" class=\"la-sc-icon-boxes wpb_content_element icon-type-normal icon-pos-default icon-style-simple ib-link-box vc_custom_1558353632407\">\n    <div class=\"icon-boxes-inner\"><div class=\"box-heading-top\"><div class=\"box-icon-heading\"><div class=\"box-icon-inner type-icon\"><div class=\"wrap-icon\"><div class=\"box-icon box-icon-style-simple\"><span><i class=\"fa fa-caret-right\"><\/i><\/span><\/div><\/div><\/div><\/div><div class=\"box-heading\"><div class=\"h5 js-el la-unit-responsive icon-heading\" style=\"color:#929191\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_icon_boxes_69f4f21ee2c73 .icon-heading'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:14px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >OUR BRAND AND VISION<\/div><\/div><\/div><div class=\"box-contents\"><\/div><a href=\"https:\/\/safi-crafts.org\/our-brand-and-vision\/\">OUR BRAND AND VISION<\/a><\/div>\n<\/div>\n<span data-la_component=\"InsertCustomCSS\" class=\"js-el hidden\">#la_icon_boxes_69f4f21ee2c73.la-sc-icon-boxes .wrap-icon .box-icon span{line-height:20px;font-size:20px;width:20px;height:20px}<\/span>\n<div id=\"la_icon_boxes_69f4f21ee2ff5\" class=\"la-sc-icon-boxes wpb_content_element icon-type-normal icon-pos-default icon-style-simple ib-link-box vc_custom_1558353645387\">\n    <div class=\"icon-boxes-inner\"><div class=\"box-heading-top\"><div class=\"box-icon-heading\"><div class=\"box-icon-inner type-icon\"><div class=\"wrap-icon\"><div class=\"box-icon box-icon-style-simple\"><span><i class=\"fa fa-caret-right\"><\/i><\/span><\/div><\/div><\/div><\/div><div class=\"box-heading\"><div class=\"h5 js-el la-unit-responsive icon-heading\" style=\"color:#929191\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_icon_boxes_69f4f21ee2ff5 .icon-heading'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:14px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >SAFI CRAFTS NATURAL COLOURS<\/div><\/div><\/div><div class=\"box-contents\"><\/div><a href=\"https:\/\/safi-crafts.org\/safi-crafts-natural-colours\/\">SAFI CRAFTS NATURAL COLOURS<\/a><\/div>\n<\/div>\n<span data-la_component=\"InsertCustomCSS\" class=\"js-el hidden\">#la_icon_boxes_69f4f21ee2ff5.la-sc-icon-boxes .wrap-icon .box-icon span{line-height:20px;font-size:20px;width:20px;height:20px}<\/span>\n<div id=\"la_icon_boxes_69f4f21ee355e\" class=\"la-sc-icon-boxes wpb_content_element icon-type-normal icon-pos-default icon-style-simple ib-link-box vc_custom_1558353665419\">\n    <div class=\"icon-boxes-inner\"><div class=\"box-heading-top\"><div class=\"box-icon-heading\"><div class=\"box-icon-inner type-icon\"><div class=\"wrap-icon\"><div class=\"box-icon box-icon-style-simple\"><span><i class=\"fa fa-caret-right\"><\/i><\/span><\/div><\/div><\/div><\/div><div class=\"box-heading\"><div class=\"h5 js-el la-unit-responsive icon-heading\" style=\"color:#929191\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_icon_boxes_69f4f21ee355e .icon-heading'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:14px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >ABOUT GHOR AL SAFI<\/div><\/div><\/div><div class=\"box-contents\"><\/div><a href=\"https:\/\/safi-crafts.org\/about-ghor-al-safi\/\">ABOUT GHOR AL SAFI<\/a><\/div>\n<\/div>\n<span data-la_component=\"InsertCustomCSS\" class=\"js-el hidden\">#la_icon_boxes_69f4f21ee355e.la-sc-icon-boxes .wrap-icon .box-icon span{line-height:20px;font-size:20px;width:20px;height:20px}<\/span>\n<div id=\"la_icon_boxes_69f4f21ee3b15\" class=\"la-sc-icon-boxes wpb_content_element icon-type-normal icon-pos-default icon-style-simple ib-link-box vc_custom_1558353685732\">\n    <div class=\"icon-boxes-inner\"><div class=\"box-heading-top\"><div class=\"box-icon-heading\"><div class=\"box-icon-inner type-icon\"><div class=\"wrap-icon\"><div class=\"box-icon box-icon-style-simple\"><span><i class=\"fa fa-caret-right\"><\/i><\/span><\/div><\/div><\/div><\/div><div class=\"box-heading\"><div class=\"h5 js-el la-unit-responsive icon-heading\" style=\"color:#929191\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_icon_boxes_69f4f21ee3b15 .icon-heading'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:14px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >FAQS<\/div><\/div><\/div><div class=\"box-contents\"><\/div><a href=\"https:\/\/safi-crafts.org\/frequently-asked-question\/\">FAQS<\/a><\/div>\n<\/div>\n<span data-la_component=\"InsertCustomCSS\" class=\"js-el hidden\">#la_icon_boxes_69f4f21ee3b15.la-sc-icon-boxes .wrap-icon .box-icon span{line-height:20px;font-size:20px;width:20px;height:20px}<\/span>\n[\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"la_divider69f4f21ee3d41\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69f4f21ee3d41'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:50px;&quot;}' ><\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1556102721887{background-image: url(http:\/\/qtechuae.com\/safi-crafts\/wp-content\/uploads\/2019\/04\/03-1-1.jpg?id=3823) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;3\/4&#8243;][vc_tta_accordion c_icon=&#8221;&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section i_position=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-sort-desc&#8221; add_icon=&#8221;true&#8221; title=&#8221;- Who are the designers?&#8221; tab_id=&#8221;1555506793394-619f0412-e297&#8243;][vc_column_text]The&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3257","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"ar","enabled_languages":["en","ar"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"ar":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/safi-crafts.org\/ar\/wp-json\/wp\/v2\/pages\/3257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safi-crafts.org\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/safi-crafts.org\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/safi-crafts.org\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/safi-crafts.org\/ar\/wp-json\/wp\/v2\/comments?post=3257"}],"version-history":[{"count":12,"href":"https:\/\/safi-crafts.org\/ar\/wp-json\/wp\/v2\/pages\/3257\/revisions"}],"predecessor-version":[{"id":4055,"href":"https:\/\/safi-crafts.org\/ar\/wp-json\/wp\/v2\/pages\/3257\/revisions\/4055"}],"wp:attachment":[{"href":"https:\/\/safi-crafts.org\/ar\/wp-json\/wp\/v2\/media?parent=3257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}